SMS Privacy Policy

Effective Date: Feb 4, 2025

At Brook Pointe Resort, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and safeguard information related to SMS communications.

Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

• Your phone number
• SMS communication preferences
• Details about interactions with SMS messages (e.g., delivery and read receipts)

How We Use Your Information

We use the information collected for the following purposes:

• To send transactional and promotional SMS messages
• To communicate service updates, reminders, and alerts
• To personalize your user experience and improve services
• To comply with legal requirements

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell or rent your personal information. We may share your information only as necessary:

• With service providers who assist us in delivering SMS services
• To comply with legal obligations or enforce our terms of service

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any of our messages. You will receive a confirmation message, and no further messages will be sent. Message and data rates may apply.

Children's Privacy

Our SMS services are not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The effective date at the top will be updated accordingly.

Contact Us

If you have any questions or concerns about this SMS Privacy Policy, please contact us:

• Brook Pointe Resort
• info@brookpointeresort.com
• (574) 457-4466
• 4906 E 1200 N
• Syracuse, IN 46567