We all are familiar with the phrase ” I have good news and I have bad news” I like the good news first, it sets the mood. So … ok… here is the good news.. 1, You all look great today. 2. It is another beautiful day outside. 3. We had a great weekend here at the resort property. It is beautiful and the guests enjoyed the fire pit and the walking trails and spending time together. I love to see that and I am so proud to be a part of it all. Now the bad news. The boiler […]

AM I HATE HATE HATE being the guy that has to update all regarding pool maintenance. I need you all to know though, the pool boiler needs serviced. The error message stated roll out switch is opened. I have the service request in —I really don’t anticipate any one coming out today . We here at the desk will keep the pool open, it will not be at the 89 degrees we all find so enjoyable and relaxing, right now it sits at about 83 degrees. I am sorry for the inconvenience. Kari

I give a lot of tours of this unique property I work from. We are locate on 30 acres of wooded property . There are trails winding around and through out. We have a zip line experience for all sizes of kids, an outdoor gaming area called family cove .We are in a town well known for its lakes, and Brookpointe is only a half a mile from the highway that takes you straight through Syracuse. You may say I am showing favoritism? you would be right. I always end the tour by stating this fact. This hotel never stands […]